ELEVATE Performance Services

Policies

Massage Appointment Policies

ARRIVAL TO YOUR APPOINTMENT
Please arrive for your appointment 10 minutes prior to the scheduled starting time. This allows you the time to fill out the appropriate new client forms, use the restroom and prepare for the session. All appointments have a specific time schedule and early arrival allows for a relaxed and unhurried experience. If late arrival is inevitable, your session will be shortened in order to keep on schedule.

CANCELLATION POLICY
Your appointment time is reserved just for you. I respectfully request 24 hours notice to cancel an appointment, or full payment will be required. Full payment is also required if you are late for your appointment, or fail to show for your scheduled booking. Thank you for respecting my time.

LATE ARRIVAL POLICY
As a courtesy to other clients and myself, appointments will be automatically cancelled 30 minutes after scheduled start time and charged according to cancellation policy. I regret that late arrivals will not receive an extension of scheduled appointments. I will modify the treatment for a partial session in the time remaining.

SEXUAL MISCONDUCT
Sexual misconduct is not tolerated. Client understands that any illicit or sexually aggressive remarks, advances or gestures will result in the immediate termination of the session and the client will be liable for full payment of the scheduled appointment.